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Chobble Tickets vs SumUp Online Store

SumUp Online Store is a free website for selling items. This page compares selling event tickets through it with Chobble Tickets.

Open source & purpose-built SumUp Online Store alternative

Chobble Tickets is a white label ticketing platform made in the UK by a community interest company. Its source code is published under the AGPL-3.0-only licence, so anyone can read it, fork it, or run their own copy. SumUp does not publish its source code.

The SumUp Online Store is free to open and charges 2.5% on each online payment. Chobble Tickets costs £50/year or £5/month and charges no per-ticket platform fee. Payment processing is separate with both products.

Chobble Tickets can also take payments through your SumUp account. This page compares the SumUp Online Store as a way of selling tickets. SumUp's payment processing works with Chobble Tickets as well.

What the SumUp Online Store is

SumUp Online Store is software for building an online shop, made by the payment company SumUp. An organiser creates a storefront from templates, adds items to a catalogue, and sells them online.

The store costs nothing to open and has no monthly fee. Each online payment costs 2.5%, which includes payment processing.

SumUp describes the store as a way to sell products and services, with shipping, in-store pickup and service locations. It is not event software.

To sell tickets, an organiser adds a ticket as an item in the catalogue. The store has no event dates, no per-event capacity, no ticket types, no QR-code tickets, no check-in and no attendee management.

Pricing comparison

A £15 ticket sold through the SumUp Online Store costs 37.5p in SumUp fees (2.5%). The same sale through Chobble Tickets with Stripe processing costs 42.5p (1.5% plus 20p), before the flat fee.

The break-even depends on ticket price and volume. At £40 tickets, the two options cost the same once about 250 tickets sell in a year. Below that, the percentage costs less; above it, the flat fee does.

If you connect your SumUp account to Chobble Tickets instead of Stripe, the 2.5% processing applies to both, so the choice is between the flat fee and no flat fee.

In-person payments taken with a SumUp card reader cost 1.69%, or 0.99% for domestic cards on the optional Payments Plus plan at £19/month. Online store payments stay at 2.5%. In-person payments made with a SumUp personal card cost 0%.

Money from sales lands in the SumUp Business Account by 7am the next day, including weekends and bank holidays. The same applies when your SumUp account is connected to Chobble Tickets. With Stripe, payouts follow Stripe's own schedule.

Interactive cost calculator

Drag the sliders to see how costs compare at different volumes:

Total takings £2,000.00
Chobble Tickets SumUp Online Store
Annual fee £50.00 £0.00
Platform fees £0.00 £0.00
Payment processing £0.00 £0.00
Total cost per year £0.00 £0.00
Cost per ticket £0.00 £0.00

"Your share" assumes the organiser pays the fees out of the ticket price. Where a platform lets the organiser add its fees on top, the buyer pays them and the organiser keeps more than the figure shown. These figures exclude VAT and cover paid tickets. Several platforms charge nothing for free tickets, and the notes below record that where it is published.

SumUp Online Store: no subscription, but each online payment costs 2.5% (includes payment processing; 0% when the buyer pays in person with a SumUp personal card). Chobble Tickets: £50/year or £5/month flat + Stripe processing (1.5% + 20p). If you connect a SumUp account to Chobble Tickets instead, the same 2.5% online processing applies to both. Source: sumup.com/en-gb/pricing (checked 1 August 2026).

Feature comparison

The SumUp Online Store is built for selling items. Chobble Tickets is built for running events. The overlap is real but small, so here is the breakdown:

Both products share some features

  • Online sales with card payment
  • A public website with templates and your own branding
  • A custom domain for the store or event site
  • Discount codes and sales promotions
  • Editable order confirmation emails
  • Real-time sales reports
  • Limits you set yourself (item stock or event capacity)

The SumUp Online Store has features Chobble Tickets doesn't

  • Physical products and delivery - sell merchandise, concessions and goods alongside tickets, with delivery methods, shipping costs, shipment tracking and restock alerts. Chobble can take payment for physical items too, using purchasable events or add-ons, with capacity or stock limits, but has no checkout shipping methods, parcel tracking or restock alerts
  • Card readers and point of sale - the store connects to SumUp's card readers, Tap to Pay and point of sale software, so the same item catalogue and payment account can take sales in person. Chobble cannot take card payments in person: at the door it scans QR-code tickets, and sales taken by hand are recorded by adding attendee records manually
  • 0% fees with SumUp cards - in-person payments made with a SumUp personal card cost 0%
  • Gift cards - customers can buy SumUp e-gift cards online, and the cards are sold and redeemed through the SumUp app and point of sale
  • Returns management - customers can request a return from their order confirmation, which you approve or reject in one place
  • Cross-selling - the store suggests related items to buyers at checkout
  • Announcement bar - display a banner across the storefront for promotions
  • Instagram and social selling - promote store items with images and links on social media
  • Free tier - the store itself is free, with no monthly subscription

Chobble Tickets has features the SumUp Online Store doesn't

  • QR-code tickets and check-in - each booking gets a unique QR code, and a phone camera scans people in at the door. A store order does not include a ticket or a way to check attendance
  • Capacity limits - capacity is set per event and per date, and is rechecked when payment is confirmed. An order that cannot be honoured is refunded automatically. The store tracks item stock, not event capacity
  • Ticket types and tiers - multiple ticket types per event, plus VIP, early bird and other tiers sharing a capacity cap
  • Multiple dates and recurring events - per-date capacity with a calendar picker and holiday blackouts
  • Refunds - process individual or bulk refunds from the admin panel, with the booking records updated automatically. Refunding a store order means finding the payment in SumUp and refunding it there, then keeping your own record
  • Attendee emails - customisable confirmation templates and bulk email to attendee segments. The store sends order confirmations but has no way to email everyone coming to an event
  • Promo codes, discounts and add-ons - codes, discounts, surcharges and opt-in add-ons with stock limits and a live running total
  • Pay-what-you-want pricing - attendees choose their own price
  • Custom questions - collect structured answers at checkout, such as meal choices or accessibility needs
  • Apple & Google Wallet tickets - attendees add their tickets to their phone wallet
  • Calendar and RSS feeds - subscribers get automatic updates
  • Webhooks and a public & admin API - build custom integrations. SumUp has a developer API for payments, but the store does not expose event data
  • Encryption at rest - attendee data is stored with hybrid RSA-OAEP + AES-256-GCM encryption rather than plain database rows
  • Open source and self-hosting - the complete product source is published under AGPL-3.0-only, and the platform can run on selected infrastructure without a Chobble software licence fee
  • Flat pricing - £50/year or £5/month, or £25/year for charities, community groups, artists and musicians on the annual plan, with no per-ticket platform fees, no matter how many you sell
  • No marketing to your attendees - your audience stays yours
  • Community Interest Company - Chobble is a CIC, so profit cannot be extracted by shareholders

What selling tickets through a store misses

Selling a ticket as a store item works for a simple paid gathering. For an event with dates, capacity and a door, four gaps appear:

  • No ticket and no check-in. Buyers receive an order confirmation, not a ticket with a QR code. At the door you check names against a list.
  • No event capacity. Stock on an item caps sales only if you update it. If tickets sell on more than one item, or sales continue after you forget to change stock, an event can oversell.
  • No attendee records. The store captures delivery details, not who is coming to which event. Contacting ticket holders means going through the order list by hand.
  • Refunds by hand. SumUp's return flow is built around orders, not bookings. Refunding a ticket means locating the order, processing the payment refund in SumUp, and keeping your own record.

Data ownership

The SumUp Online Store runs on SumUp's platform. Order and customer data sits with SumUp, a proprietary payment company, and is processed under its privacy policy. Sales money is held by SumUp until you move it.

The store cannot be self-hosted. Moving your store to another platform means building it again.

With Chobble Tickets, attendee data is encrypted at rest and stays under your control. The entire platform is open source, so you can self-host it and never depend on a third party. A full REST API and webhooks give you programmatic access to all your data.

When the SumUp Online Store might be the better choice

  • You want to sell physical products with built-in shipping, tracking and restock alerts
  • You want to take card payments at the door as well as online
  • You sell a small number of tickets and a percentage costs less than a flat fee
  • You want gift cards for customers

When Chobble Tickets is the better choice

  • You need QR-code tickets and check-in at the door
  • You need capacity limits per event or per date, with automatic refunds if two confirmed payments race for the last place
  • You want to email attendees before the event
  • You need refunds processed against booking records
  • You want flat, predictable pricing as sales grow
  • Privacy and encryption matter to you
  • You don't want a platform marketing to your attendees
  • You're a community group, charity, artist or musician (£25/year on the annual plan)
  • You value open source and the ability to self-host

Who owns SumUp?

SumUp was founded in 2012 and is headquartered in London. It reports over 4 million businesses using its tools and around 3,000 employees across 26 offices.

The group operates in 38 markets, with Canada the most recent in June 2026. In the UK, SumUp Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (register number 900700).

The Online Store is one part of SumUp's payments platform, alongside card readers, point of sale, payment links, invoices and a business account. SumUp's business is taking and managing payments. Its material for event organisers covers card readers and payment links, not event ticketing software.

SumUp Bookings, a separate product, schedules appointments for services. It does not sell tickets for events.

Chobble Tickets is run by one person as a Community Interest Company (CIC), a UK legal structure that locks the company's assets for community benefit. All of Chobble's code is public under AGPLv3, and the platform can be self-hosted by anyone without depending on Chobble as a company.

Pricing sources

The pricing information on this page was verified in August 2026. Fees may change. Check the links below for the latest figures.