Issue a full refund for one booking or full refunds in bulk from the admin panel. Stripe, Square or SumUp processes each refund.
One-click refunds
Fully refund an individual booking or process full refunds for an entire
event directly from the admin panel. When you issue a refund, the
payment provider (Stripe, Square, or SumUp) processes it automatically, so
there's no need to log into a separate dashboard.
The refund undoes the sale as well as returning the money. The listing
stops counting what the booking earned, and the customer is left owing
nothing. A booking can only be refunded once.
Partial refunds are not issued by Chobble Tickets. Use the payment
provider's dashboard when only part of a payment should be returned.
A refund undoes the sale and hands the money back, so the listing has earned nothing and the customer owes nothing. (src)
Bulk refunds
Need to cancel an event? Process refunds for all attendees at once
instead of handling them one by one. The system tracks refund status
so you can see which refunds have been processed and which are
pending.
Clear records
Refunded attendees are clearly marked in the admin panel so you can
see at a glance who has been refunded and who hasn't, and the
activity log records every refund for your audit trail.
"It's also much better for refunds as Eventbrite doesn't refund the
booking fee."
