Add custom questions to your events and collect the information you need from attendees at checkout. Choose from multiple-choice or free-text answers.
Collect what you need to know
Custom questions let you collect additional information beyond name and
email at checkout. You add questions to any event, and attendees answer
them during the booking process.
Admins create questions with a set of answer options (for
multiple-choice) or a text field (for free-text answers), then assign
them to one or more events. For multi-event group bookings, questions
are automatically deduplicated so attendees only answer each question
once, even if the same question is assigned to multiple events in the
group.
All questions are required, keeping your data complete and consistent.
Collect structured choices and free-text details during booking.
Two answer types
Questions support two answer types:
Multiple-choice - attendees pick from a set of options you define.
Useful for meal preferences, t-shirt sizes, transport options, or
accessibility requirements.
Free text - attendees type an answer into a text field. Useful
for dietary details, emergency contact information, or anything that
does not fit into a fixed list.
A question cannot be switched between types once it has answers, so
the data stays consistent. If you no longer want to offer a
multiple-choice option, you can deactivate it instead of deleting it,
which keeps historic answers valid.
Answers that affect the price
You can link a multiple-choice answer to a
price modifier. When an attendee
picks that answer, the modifier applies automatically. This lets you
offer pricing tiers - VIP upgrades, meal add-ons, parking, or
concessions - directly from the question, without separately
configuring a promo code or add-on.
The answer-triggered modifier uses the same pricing engine as promo
codes and add-ons, so stock limits, scoping, and the live running
total all work the same way.
Answers everywhere you need them
Custom question answers are not buried in a separate report. They
appear throughout the admin interface:
Event view - see answers when viewing an event's attendees
Groups view - answers visible in group booking summaries
Attendees table - answers appear as columns in the attendee list
CSV export - answers included in exported data
Webhooks - answers sent with webhook payloads for integrations
Free-text answers are encrypted with the same owner key as other
personal data, so they are only readable when you are signed in.
