Chobble Tickets vs Google Forms
Google Forms is free and everyone knows how to use it, but it wasn't built for event ticketing.
What Google Forms gives you
Google Forms is free, easy to set up, and familiar, so you can collect registrations, export to a spreadsheet, and share a link. For a simple free event with no capacity limit, it gets the job done.
Both tools share some features:
- Free event registration (no payment required)
- Shareable via a simple link
- Embeddable on your own website
- Works on any device with a browser
- Email notifications after submission
Google Forms has advantages Chobble Tickets doesn't:
- Completely free — no annual fee, no per-ticket fees, no payment processing fees (because it doesn't process payments)
- Everyone knows how to use it — near-zero learning curve for both organisers and respondents
- Unlimited custom questions with any field type — add text, dropdowns, grids, file uploads, and more (Chobble supports multiple-choice custom questions)
- Google Sheets integration — responses automatically flow into a spreadsheet for analysis, mail merge, and sharing
- Conditional logic — show or hide questions based on previous answers
- Collaboration — multiple people can edit the form simultaneously with real-time Google Docs collaboration
- Add-on ecosystem — third-party add-ons can add features like response limits, email notifications, and more
- Templates — start from pre-built templates for common use cases
- Embedded anywhere — easily embed in any website
What Google Forms doesn't do
Google Forms wasn't designed for ticketing, so it's missing things you'll eventually need:
- No payment processing — you can't sell tickets through a Google Form (you'd need a separate payment tool)
- No capacity management — forms don't close when you're sold out (without manual intervention or add-ons)
- No confirmation tickets — respondents get a copy of their answers, not a proper ticket with a QR code
- No check-in system — you'll need to print a list and manually check names at the door
- No encryption — attendee data sits in a Google Sheet with whatever sharing settings you remembered to set
- Google owns the data — your attendees' information is on Google's servers, subject to Google's terms
- No refund management — no way to track or process refunds
- No attendee communication — no built-in way to email ticket holders with updates
- No multi-event management — each form is independent with no dashboard across events
What Chobble Tickets adds over Google Forms
Chobble Tickets is a purpose-built ticketing platform, so it handles things Google Forms can't:
- Payment processing — accept payments via Stripe or Square, including pay-what-you-want pricing
- Capacity management — automatic capacity limits with 5-minute payment holds to prevent overbooking
- QR code tickets — every attendee gets a unique QR code for check-in at the door
- Apple & Google Wallet — attendees can add tickets to their phone wallet
- Encryption — attendee data is encrypted at rest with hybrid RSA-OAEP + AES-256-GCM
- Email confirmations — automatic confirmation emails with customisable templates
- Refunds — process individual or bulk refunds directly from the admin panel
- CSV export — export attendee lists with filtering
- Activity logs — full audit trail of all admin actions
- Daily/recurring events — per-date capacity with calendar picker
- Public API and webhooks — build custom integrations
- Event groups with tiered ticketing — organise related events into collections for multi-event bookings, and create ticket tiers sharing a venue capacity cap
- RSS and calendar feeds — subscribers get automatic updates
- Custom email providers — use Resend, Postmark, SendGrid, or Mailgun so emails come from your domain
- Customisable email templates — full control over confirmation emails with Liquid syntax
- Apple Pay and Google Pay — accept wallet payments at checkout via Stripe
When Google Forms is fine
If you're running a free, informal event and don't need tickets or check-in, Google Forms is perfectly fine. It's free, everyone knows how to use it, and it connects to Google Sheets.
When Chobble Tickets is worth it
Once you need payments, capacity limits, QR code tickets, or data privacy, a dedicated ticketing platform like Chobble Tickets is worth the £50/year. It also supports free events without payment setup, so you can start with the same simplicity as Google Forms and add payments later when you need them.
Sources
- Google Forms — free to use with a Google account
- Google Forms help — feature overview
- Chobble Tickets features